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Frequently asked questions

Networking is a basic requirement for every business in this age of technology. And we at IUGOFI ensure that you have seamless communication between all your business verticals using our range of exclusive networking products. We manufacture routers, range extenders, and wireless adapters so you can benefit from staying connected at all times.

At IUGOFI we do not just function as a manufacturer and a provider of networking devices, but also make sure that you also benefit from our prompt services and support team. Our team is responsive and available to help 24*7. Clients have the advantage of expert customer support for every issue.

At IUGOFI, we are currently manufacturing WI-Fi standard 802.11ac standards compatible networking products. All our products including the router, range extender and the USB adapter support 802.11ac standards. We are also trying to upgrade to the 802.11ax standards soon and will start with the manufacturing of the same once we have the approvals in hand.

Every IUGOFI networking product will have a unique serial number printed at the bottom panel on a label. You can see the label and find the number that starts with S/N or will remain marked as Serial Number. When you register on our website or need support for any issue that might crop up, you would need to report the same with this serial number.

The simplest way to boost the speed of the USB adapter is to move either your router closer to the computer or the computer closer to the router. Remove or keep all the devices that might cause interference away from the adapter and router. Also, make sure your device is surrounded by thick walls, bricks, or large metal objects.

The internet speed from your wireless adapter or any networking device is influenced by various factors. These include the location of the device, plus interference from other appliances as well as devices in the proximity. Make sure you check for the same and use the adapter where you believe it would receive little to no interference.

You can use the parental control feature of your IUGOFI or WiCommFi networking products to limit, give or control the access to a certain number of websites. To do this, you would need to access the online settings management and change the settings to what you like.

  • Go to the Network and Sharing Center in your Computer’s Control Panel.
  • Click on the adapter settings on the left.
  • Select the connection and right-click on it.
  • Click on Status. A pop-up box will appear. In the General tab, click on Details…
  • Check the details and note if you need any. Click Close.
  • Now, on the Network Connections page, right-click on the network and click on properties.
  • Double click on Internet Protocol Version 4 (TCP/IPv4)
  • Select Use the following IP address and type in the IP address, subnet mask and default gateway details.
  • Once done, click on the OK button. Settings will be applied.

The internet speed from your wireless adapter or any networking device is influenced by various factors. These include the location of the device, plus interference from other appliances as well as devices in the proximity. Make sure you check for the same and use the adapter where you believe it would receive little to no interference.

You can always reach out to our support team, available 24 hours a day 7 days a week. You can also leave us a message or drop an email at one of our support addresses.

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